Our Store Policies

Things You Need to Know

We founded Buy Naturally with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

 

Our Return Policy

Everything You Need to Know

Due to the nature of our product lines personal products can not be returned for change of mind. Should your product arrive and not be 100% the quality compared to the product images on this site please contact us immediately (within 3 days of receipt). and we will require an image of the product. Replacement or refund of a product is to our discretion.
If you would like to let us know your experience with our products we would be glad to hear from you on our experiences page.

 

Our Privacy Policy

All about Information Security

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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